Plans and Features
UNIFIED COMMUNICATIONS
X2
25% OFF
All-in-one voice, video, and chat
Unlimited voice calling to 14 countries
HD video and audio conferencing for up to 500 active participants
SMS, MMS, and team chat
Microsoft Teams integration and more
X4
Advanced call handling and analytics
Everything in X2, plus:
Unlimited voice calling to 48 countries
8x8 Frontdesk for receptionists and operators
Supervisor analytics
Monitor, whisper, and barge
Contact Center
X6
Voice contact center
Everything in X4, plus:
Skills-based routing, IVR, call recording CRM
Reporting & analytics, CX journey mapping
X7
Popular
One interface for voice and digital interactions
Everything in X6, plus:
Omni-channel support for social media, chat, email, SMS, and video
Co-browsing
X8
Advanced contact center with QM and interactions analytics
Everything in X7, plus:
Quality management
Speech and text analytics